About us

With customer-focused process in mind, our operating rule is that Jhumix is an independent online store focused on offering a carefully selected range of dog apparel and outerwear, dog boots and paw protection, harnesses, collars, and leashes, cooling gear, dog life jackets and water-safety gear, dog toys, and pet accessories. As a related point, we aim to make product discovery clear, ordering straightforward, and post-purchase support dependable.

As part of clear handling, customers should understand that questions about our store or products are welcome at contact@Jhumix.shop or (+44 7771 975800. Accordingly, Customer service hours are Monday to Friday, 9:00 AM-5:00 PM .

As part of clear decision-making, customers should understand that our customer promise is practical: transparent product information, free standard U.S. At the same time, shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. From a customer-service standpoint, we do not rely on invented brand stories or unsupported product claims; our goal is to earn trust through consistent service and policies customers can understand.

Merchant Information

As part of accountable service, customers should understand that the business name is Jhumix. Where applicable, the customer contact email is contact@Jhumix.shop. At the same time, the storefront brand name is Jhumix. Accordingly, the complete physical address, which is also the default return address, is 110 Tottenham Ct Rd, London W1T 7NQ, United Kingdom. In addition, the customer contact telephone number is +44 7771 975800.